How Moveon Liveon Was Born

Moveon Liveon was not born in a laboratory. It was born out of frustration — watching thousands of People cycle endlessly through glucosamine, injections, painkillers and physiotherapy, only to end up back at square one.

We asked a simple question: why does joint deterioration keep recurring? The answer was clear. Every existing solution addressed only one part of a multi-layer structural problem. Cartilage, joint fluid, tendon, ligament, bone density, and chronic inflammation — all degrading together, but being treated one at a time.

33 Years of Medical Research

Moveon Liveon is the result of 33 years of joint health research, co-developed by a panel of 25 specialist medical doctors across pharmacology, food science, biomedical research, and pharmaceutical technology.

It is the first Day & Night joint restoration liquid in the market — designed to work in harmony with the body's natural 24-hour repair rhythm. Liveon by day to flush inflammation and reactivate joint repair cells. Moveon by night to rebuild cartilage, replenish joint fluid, and strengthen bones while you sleep.

Our Mission

To give every Malaysian with joint problems a genuinely complete solution — one that addresses the root cause, not just the symptom. We believe joint health is not a luxury. It is the foundation of an active, independent life.

Over 100,000 Malaysian have trusted Moveon Liveon. Our mission remains the same as the day we started: restore joint health from within, naturally, and keep it restored.

Made With Integrity

• Approved by Malaysia KKM and MOH
• USA FDA registered
• HALAL certified by JAKIM
• GMP, HACCP and ISO certified
• 100% natural — zero drugs, zero steroids, zero heavy metals
• Independently third-party lab tested on every batch

1. Acceptance of Terms

By accessing and purchasing from this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website.

2. Products and Information

Moveon Liveon products are food supplements registered with KKM Malaysia and HACCP Approval. All product information provided on this website is for informational purposes only and does not constitute medical advice.

Results may vary between individuals. Moveon Liveon is not intended to diagnose, treat, cure or prevent any medical condition. Please consult your physician before starting any supplement programme, especially if you are on prescription medication or have an existing medical condition.

3. Pricing and Payment

All prices are displayed in Singapore Dollars (SGD) and are inclusive of GST where applicable. We reserve the right to change pricing at any time without prior notice. Payment must be made in full at the time of order.

4. Order Confirmation

An order is confirmed only upon receipt of payment. We reserve the right to cancel any order due to stock unavailability, pricing errors, or any other unforeseen circumstances. You will be notified and fully refunded in such cases.

5. Intellectual Property

All content on this website including text, images, logos and product descriptions are the intellectual property of WayneMoveonWellness. Reproduction or use of any content without written permission is strictly prohibited.

6. Limitation of Liability

WayneWellCare shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or services beyond the value of the order placed.

7. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

8. Contact

For any queries regarding these terms, please reach out to us via WhatsApp or email as listed on this website.

Free Shipping on All Orders

We offer free standard shipping on all orders within Malaysia. No minimum order required.

Delivery Timeframe

• Standard Delivery: 1–3 business days
• Same-Day Dispatch: Orders placed before 3:00pm on business days are dispatched the same day
• Orders placed after 3:00pm or on weekends and public holidays will be dispatched the next business day

Delivery Coverage

We currently ship to all addresses within Malaysia, including HDB, condominiums, landed property and offices. We do not ship internationally at this time.

Packaging

All orders are packed discreetly with no branding on the outer packaging. Products are packed securely to ensure they arrive in perfect condition.

Tracking Your Order

A tracking number will be sent to your email or WhatsApp upon dispatch. You can use this to track your delivery through the courier's website.

Delivery Issues

If your order has not arrived within 5 business days, please contact us via WhatsApp and we will investigate and resolve the matter promptly.

Failed Delivery

If delivery is unsuccessful due to no one being home, the courier will leave a card with re-delivery instructions. Please arrange re-delivery within 5 working days to avoid the parcel being returned.

30-Day Exchange Guarantee

We stand behind every product we ship. If you receive a damaged, defective or incorrect item, we will exchange it at no cost to you — no questions asked.

Please contact us within 30 days of receiving your order via WhatsApp with a photo of the item and your order details.

Eligibility for Exchange

• Item received is damaged or defective
• Wrong product was delivered
• Item is within 30 days of delivery date
• Product is unopened or returned with original packaging (for incorrect items)

Non-Eligible Situations

• Change of mind after purchase
• Products that have been opened and partially consumed (unless defective)
• Requests made after 30 days from delivery

Refund Policy

As Moveon Liveon products are consumable health supplements, we do not offer cash refunds for change of mind. We are committed to making every order right — if there is a genuine issue, please reach out and we will work with you to resolve it.

How to Initiate an Exchange

WhatsApp us with: (1) your order number, (2) a photo of the affected product, and (3) a brief description of the issue. We aim to respond within 1 business day and resolve all exchange requests within 5 business days.

1. Information We Collect

When you place an order or contact us, we collect information including your name, delivery address, phone number, email address, and payment details. We may also collect information about how you use our website.

2. How We Use Your Information

• To process and fulfil your orders
• To send you order confirmations and delivery updates
• To provide 1-to-1 WhatsApp consultation support
• To send you product updates and promotions (only if you have opted in)
• To improve our website and services

3. Data Protection

We take the security of your personal data seriously. Your information is stored securely and is never sold, rented or shared with third parties for marketing purposes. We comply with the Personal Data Protection Act (PDPA).

4. Payment Security

All payment transactions are processed through secure, encrypted payment gateways. We do not store your full credit card or payment details on our servers.

5. WhatsApp Communication

When you contact us via WhatsApp, your number is used solely for order support and consultation purposes. You may opt out of promotional messages at any time by notifying us.

6. Cookies

Our website uses cookies to improve your browsing experience and to analyse website traffic. By using our website, you consent to the use of cookies in accordance with this policy. You may disable cookies in your browser settings, though this may affect some website functionality.

7. Third-Party Services

We may use trusted third-party services (such as payment processors and delivery partners) who process your data on our behalf. These parties are bound by confidentiality agreements and may only use your data for the specific purpose of providing their service to us.

8. Your Rights

You have the right to access, correct or request deletion of your personal data held by us at any time. To exercise these rights, please contact us via WhatsApp.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date noted.